CleverAI · Cleva

Use Your CleverStack AI Agent.

Pick an industry, then talk live in your browser or have the agent call your phone — see Cleva in action in seconds.

10+ Indian languagesTrained on your dataAlways-on human escalation
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Designed for the teams that handle real customer conversations every day — across BFSI, e-commerce, healthcare, EdTech, real estate, and more.

What makes Cleva different

Not a generic AI bot. An agent built for your business.

Yours
training data

Trained on your business

Cleva learns from your knowledge base, your tone of voice, your policies, and your customer history — not a generic AI model trained on the open internet.

One
agent · all channels

Multi-channel native

Same Cleva on voice, WhatsApp, SMS, and web chat. One memory, one set of skills, one tone — across every place your customer reaches you.

Always
human in the loop

Designed to escalate

Cleva knows what she doesn't know. Edge cases, sensitive conversations, and high-value customers route to a human with full context — every time.

Cleva at work

Same Cleva. Every channel. One memory.

Switch tabs to see how Cleva adapts her surface to each channel — voice, WhatsApp, SMS, web — while staying the same agent underneath.

Cleva · WhatsApp
Demo conversation
Preview
Hi, I want to reschedule my appointment to next week
Of course. I see your slot on Thu 4 PM. What day next week works for you?
Tuesday afternoon if possible
I have Tue 2 PM, 3 PM, or 4:30 PM open. Tap one to confirm.

Cleva on WhatsApp

Two-way conversations with rich-media, list pickers, and quick-reply buttons — Cleva resolves routine questions and hands off when judgment is needed.

How Cleva learns your business

Four pillars. One agent. Trained on what you give her.

Cleva isn’t born ready — she’s built. Knowledge, tone, actions, and guardrails together make her uniquely yours.

Your docs, FAQs, policies

Knowledge base

Upload your existing knowledge — product docs, support FAQs, internal policies, pricing pages. Cleva indexes everything and cites the right source in every answer.

How your brand actually sounds

Tone & voice

Provide sample messages, agent transcripts, or a tone guide. Cleva mirrors your brand voice — formal for banking, warm for healthcare, casual for D2C.

What Cleva can actually do

Actions & integrations

Connect Cleva to your CRM, calendar, payment gateway, and ticketing system. She doesn't just answer — she books, updates, refunds, and routes.

What she won't say or do

Guardrails

Configure topics Cleva must avoid, compliance disclosures she must read, and escalation triggers. Defensible by default, configurable for your industry.

What Cleva can do

Twelve concrete skills, ready out of the box

Cleva doesn’t just answer — she takes action. Books, updates, verifies, escalates, follows up.

Answer FAQs
Book appointments
Capture leads
Verify identity
Run KYC flows
Send payment links
Pull customer history
Schedule callbacks
Update CRM records
Send approved templates
Route to human
Multi-language switching
Cleva ↔ Human

The moment Cleva hands off — and why it matters

Every AI tool says they escalate. We show the exact moment: what Cleva sees, what triggers the handoff, and what the human picks up.

01 · Cleva
Conversation in progress
Customer: “I want to speak to a manager about my refund.”
02 · Trigger
Escalation rule fires
Intent: refund · escalation request
Sentiment: frustrated
Account value: high
03 · Human agent
Picks up with full context
Agent sees: full transcript · customer record · refund history · Cleva’s summary. No “please repeat your issue”.
By industry

What Cleva does in your industry

The problem

Customer queries on EMIs, balances, and KYC pile up — and many never reach the right answer in the first call.

What Cleva does for BFSI
Account balance & statement queries
EMI reminders & promise-to-pay
KYC walkthrough on WhatsApp
Fraud verification calls
Cleva console

You stay in control

Train Cleva, watch her work, review every conversation, and tune her replies. She runs in shadow mode, autonomous mode, or anywhere in between — your call.

Cleva console
3 active conversations · 12 reviewed today
Preview
Live conversations
Active right now
WhatsApp · order queryCleva replying
Voice · appointmentCleva listening
SMS · payment reminderSent
Today's resolutions
Cleva-handled
Refund processedResolved
Demo bookedResolved
FAQ answeredResolved
Pending review
Edge cases waiting on you
Refund > policy limitReview
Out-of-scope askReview
Built to handle

Engineered for real customer conversations

Real-time
voice + chat across all channels
10+
Indian languages with regional accent handling
CRM-aware
context pulled live during every conversation
Always-on
human escalation with full transcript

Book a 30-min consultation

Show us your customer conversations today. We’ll map what Cleva can take over in your first 30 days — and what stays with humans.

Book consultation

Talk to Cleva yourself

The fastest way to evaluate Cleva is to talk to her. Open WhatsApp, ask anything about the platform, and feel the same agent you’ll deploy on your customers.

Open WhatsApp
FAQ

Everything you wanted to ask about Cleva

Training, languages, models, data residency, review modes, errors, integrations — answered honestly.

You upload your knowledge base (docs, FAQs, policies, pricing), provide sample messages or a tone guide, and connect your CRM/calendar/payment systems. Cleva indexes everything and starts answering. Most teams have a working agent in their first week.

Hire Cleva as your first AI agent

One agent, every channel, trained on your business. Live in your first week.