Where your customers already open every message
Run marketing campaigns, commerce flows, and AI-powered support — all inside one WhatsApp thread. CleverStack handles templates, conversation routing, AI replies, and Click-to-WhatsApp attribution on a single platform.
The most universal customer channel — finally with the operations stack to match
Reach customers where they already are
WhatsApp is the default messaging app on 2.7B+ phones. No app installs, no friction — your messages land where customers actually open them.
Built for two-way conversations
Not just broadcast. Run interactive flows, AI replies, list pickers, and quick-reply buttons inside a single thread that stays alive across days.
From campaign to conversion in one chat
Booking, payment, support, and re-engagement — all without forcing a customer to leave the conversation or download anything.
Everything you can do inside one WhatsApp conversation
Marketing, commerce, support — one platform, four very different jobs
Switch tabs to see exactly how each stage of the customer journey runs on CleverStack WhatsApp.
Approved templates that drive replies, not unsubscribes
Send marketing templates to opted-in audiences with rich media, buttons, and dynamic variables. Track opens, clicks, and replies as they happen — and route every reply into AI or human follow-up.
More than a WhatsApp gateway. A full operations layer.
Templates, inbox, AI agents, and ad attribution — all built into the same console your team already lives in.
Template approval workflow
Submit, review, and approve WhatsApp templates inside the CleverStack console. Variables, languages, and category routing — all in one place, no separate Meta portal logins.
Conversation inbox + auto-routing
Inbound conversations route to the right team queue with full context — campaign source, customer history, and current intent — so agents pick up where AI left off.
AI replies with handoff
Cleva — our AI agent — handles routine queries, collects fields, and summarises the thread when escalating to a human. No restart, no ‘please repeat your issue’.
Click-to-WhatsApp ad attribution
Track every conversation that started from a Click-to-WhatsApp ad back to the campaign and cohort. Measure cost-per-reply, cost-per-qualified-lead, cost-per-sale.
Solving the WhatsApp problem your industry actually has
Onboarding KYC drop-offs and missed EMI reminders cost real revenue.
From first message to logged outcome
Every conversation moves through the same five stages — designed to be conversational, contextual, and fully measurable.
Audience built
Pulled from your CRM, contact tables, or Click-to-WhatsApp ad campaigns. Segmented by intent, lifecycle stage, or any custom attribute.
Template approved & sent
Approved marketing or utility template fires through the WhatsApp Business API with personalised variables and rich media.
Reply lands in inbox
Inbound reply appears in the agent inbox with full context — campaign source, customer history, and intent classification.
AI handles or escalates
Cleva answers routine queries, collects fields, or routes to a human queue with the entire thread summarised.
Outcome logged
Conversation outcome — booked, qualified, escalated, resolved — writes back to the contact record and campaign analytics.
Engineered for serious WhatsApp Business workflows
Book a 30-min consultation
Show us your WhatsApp goals — broadcast, commerce, support, or all three. We’ll map out templates, AI flows, and the rollout plan for your first 30 days.
Book consultationTry Cleva live, on WhatsApp
Skip the form. Message Cleva and ask anything about templates, AI agents, ad attribution, or pricing — and watch how the same AI you’ll deploy to your customers actually responds.
Open WhatsAppEverything teams ask before going live on WhatsApp
BSP onboarding, templates, pricing tiers, AI customisation, ad tracking — answered honestly.
Turn WhatsApp into your highest-converting channel
Marketing, commerce, and AI-powered support — all inside one thread. We’ll get you live in your first week.