SMS · The universal channel

The one channel that always reaches your customer

5 billion+ phones, 98% open rate, sub-second OTP delivery. CleverStack runs your transactional, promotional, and fallback SMS on a single DLT-compliant platform — built for Indian volumes, ready for global routes.

DLT-compliant for India 200+ country routes available Sub-second OTP routing
SMS dashboard preview
Sample of what your team sees in the console
Preview
OTP latency · target p50
820ms
Throughput · sample tps
2,840
OTP · login
Jio · 640ms
delivered
Order shipped · #84219
Airtel · 920ms
delivered
Payment reminder
Vi · 1.2s
delivered
OTP · transaction
BSNL · 780ms
delivered
Why SMS still wins

Email gets buried. Push gets ignored. SMS gets read.

98%
open rate

98% open rate within 3 minutes

SMS still wins on attention. Critical alerts, OTPs, and reminders land where customers actually look — and read.

200+
countries

Universal reach across every device

Every phone in India and 200+ countries can receive SMS. No app installs, no data plan, no rendering issues.

10x
vs email

10x more effective than email

Higher open rate, faster reply rate, and DLR-tracked delivery — SMS converts where email gets buried.

Use cases

Every customer touchpoint where SMS is the right answer

OTP & 2FA
Order updates
Payment reminders
Appointment confirmations
Delivery notifications
Promotional offers
Account alerts
Survey & feedback
Lead nurture
Event reminders
Service notifications
Multi-channel fallback
OTP & 2FA
Order updates
Payment reminders
Appointment confirmations
Delivery notifications
Promotional offers
Account alerts
Survey & feedback
Lead nurture
Event reminders
Service notifications
Multi-channel fallback
Across the lifecycle

Supercharge SMS across every stage of the customer journey

Same platform, four very different jobs. Switch tabs to see exactly how CleverStack handles each.

OTPs and account alerts that land in under a second

Sub-second OTP delivery, DLR confirmation back to your app, and automatic retry on transient failures. Built for fintech, banking, and any flow where a delayed code means a lost user.

<1sp50 OTP delivery
Common examples
OTP for login & transactions
Bank account alerts
Delivery PIN codes
Profile change confirmations
Why CleverStack

Built for maximum reach, real visibility, and zero-friction compliance

Not a thin SMS gateway. A complete operations layer with the dashboards, audit trail, and automations your team actually needs.

Live campaign dashboard

Delivery, failure, opt-out, and spend — all in one view. Filter by template, sender ID, batch, or destination operator.

90-day message log search

Your team can independently look up any message: when it was sent, who it went to, DLR status, and replies — no support ticket required.

Personalised at scale

Use dynamic variables — name, balance, due date, link — across millions of messages. Smart fallbacks if a variable is missing.

DLT-compliant for India

Native DLT integration, header & template approval workflow, scrubbing, and consent management — all built in for TRAI compliance.

By industry

Solving the SMS problem your industry actually has

The problem

OTP latency kills conversions; missed payment reminders raise NPAs.

How BFSI teams use CleverStack SMS
Sub-second OTP
EMI & payment reminders
Fraud & transaction alerts
Statement & balance updates
How it works

What actually happens when you press send

Every message moves through the same five stages — designed to be fast, compliant, and fully auditable.

01

Audience defined

Pulled from your CRM, contact tables, or campaign feed. Segmented by lifecycle stage, intent, or any custom attribute.

02

DLT scrubbed & templated

Each message is matched to an approved DLT template, header ID, and consent record before it leaves the platform.

03

Operator-aware routing

Smart routing picks the best sender path per operator (Jio / Airtel / Vi / BSNL). International routes pick the best tier-1 carrier.

04

DLR + reply tracking

Every status — delivered, failed, opted out, or replied — fires a webhook to your CRM and writes to the contact record in real time.

05

Analytics + audit trail

90 days of message-level logs your team can search independently. Filter by template, sender, batch, or destination operator.

Built to handle

Engineered for high-volume customer messaging

Sub-1s
OTP latency target on transactional routes
DLT-native
for all Indian operators (Jio / Airtel / Vi / BSNL)
200+
country routes available via tier-1 carriers
Every status
delivered, failed, opted out, replied — logged

Book a 30-min consultation

Show us your current SMS stack. We’ll benchmark your latency, delivery, and spend, and map out what CleverStack can change in week one.

Book consultation

Talk to Cleva on WhatsApp

Skip the form. Message Cleva — our AI agent — and ask anything about DLT, throughput, pricing, or integration. She can route you to a human whenever you want.

Open WhatsApp
FAQ

Everything you wanted to ask before signing up

DLT, throughput, pricing, latency, integration time — the questions our sales team gets every day.

We're integrated with all major DLT platforms (Jio, BSNL, Vi, Airtel). Header IDs, template registrations, and consent records all sync automatically. Your team approves templates inside the CleverStack console and we push them to DLT — no separate portal logins.

Ready to transform your SMS stack?

OTP, alerts, promotions, and fallback — on one platform, with the dashboards your team has been asking for.