Voice that listens, understands, and acts
AI voice agents that handle real conversations. Outbound dialers that respect compliance. Live agent assist that doesn’t change how your team works. All on one platform — campaigns, contacts, and outcomes connected.
The channel that closes the loop — when chat alone isn’t enough
AI agents that hold a real conversation
Cleva — our voice AI — handles routine calls in natural speech, manages interruptions, and pulls customer context from your CRM in real time. No robotic IVR loops.
Outbound dialing that respects compliance
Predictive, progressive, and preview dial modes. DNC scrubbing, call windows, and consent records — built in. No third-party stitching.
Human handoff with full context
When the AI escalates, the human agent sees the entire transcript, customer record, and intent classification before the call connects. Zero context loss.
Every place a voice channel actually moves the business forward
One platform. Four very different voice workloads.
AI agents, outbound dialer, agent assist, smart IVR — switch tabs to see how each runs.
Voice AI that listens, understands, and resolves
Cleva picks up the call, reads intent in real time, pulls customer context from your CRM, and resolves routine queries in natural conversation. Interruption handling and context-switching built in.
The voice stack designed by the team that shipped your AI campaigns
Voice doesn’t live alone. Every call connects back to the contact, campaign, and journey — automatically.
Natural-conversation voice AI
Cleva handles real-world conversation patterns — interruptions, mid-sentence corrections, accent variation. Built on the same agent framework that runs your WhatsApp AI.
Click-to-call from anywhere
Embed click-to-call into your website, app, or WhatsApp thread. The AI greets, qualifies, and routes — or hands off to a human queue with full context.
Live transcription + sentiment
Every call is transcribed in real time with speaker labels. Sentiment scoring, topic detection, and compliance flagging run inline — no batch processing.
Campaign-integrated outcomes
Call dispositions, sentiment scores, and intent labels write back to the campaign and contact record automatically. Build the next journey from real outcomes.
Solving the voice problem your industry actually has
Collections cost-per-contact is high; IVR routing kills CSAT.
From first ring to logged outcome
Every call moves through the same five stages — designed to be conversational, contextual, and fully auditable.
Call arrives or fires
Inbound on your DID, outbound from a campaign list, or click-to-call from web/app/WhatsApp. Caller ID is matched to the contact record automatically.
AI greets and qualifies
Cleva picks up in natural conversation, classifies intent, and pulls customer history from your CRM — no menu trees, no hold music.
Routine cases resolved
FAQ resolution, appointment scheduling, payment confirmation, status lookups — handled inside the call without escalation.
Complex cases escalated
When the AI hits an edge case, it warm-transfers to a human queue with full transcript, intent label, and customer record on the agent's screen.
Outcome logged & analysed
Disposition, sentiment, intent, and full transcript write back to the contact and campaign record — feeding the next journey decision.
Engineered for real contact center workloads
Book a 30-min consultation
Show us your voice goals — IVR replacement, AI agent, dialer, or agent assist. We’ll map out the rollout plan for your first 30 days.
Book consultationTalk to Cleva on WhatsApp first
Want to feel the AI before scheduling a voice demo? Message Cleva on WhatsApp — same agent framework, asking anything about voice, IVR, dialer, pricing, or rollout.
Open WhatsAppEverything teams ask before deploying voice AI
Voice quality, languages, compliance, integration, recording, escalation — answered honestly.
Bring AI voice to your contact center
Inbound and outbound, AI and human, IVR and dialer — all on one platform. We’ll get you live in your first month.